Frequently Asked Questions
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1. How much DNA do I need to send?
We require at least 1 ug of DNA (50 ng/uL); it should be quantitated with pico green.
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2. Will unused DNA be returned?
Yes, we'll return unused DNA after completion of your project.
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3. How should the DNA be sent?
DNA should be shipped overnight Monday through Thursday packed in dry ice. Please email tracking number to:
jds66@u.washington.edu
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4. Do you check DNA concentrations?
Yes, we measure the DNA concentration of all samples with pico green, but we don't adjust the volume for the assays; therefore it is important that your DNA concentration is 50 ng/uL.
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5. Do we need to provide replicates?
We recommend that you include replicates in your project. We include our own set of replicates to measure DNA quality and site performance.
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6. How long will it take to complete my project?
We try to complete most projects in 12 weeks from the time the assays are ordered; larger populations (>1000) may extend this timeline.
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7. How will my genotype data be transferred?
We will email the genotype data to the contact person on the request form. It will be in the prettybase format by gene; site, sample, allele1 , allele 2.
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